Last modified: September 2009
Information we collect and how we use it
We offer a number of services that may require you to register for an account or provide personal information to us, such as membership and related benefits. In order to provide our full range of services, we may collect the following types of information:
Information you provide When you sign up for membership or other KCA service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). We may combine the information you submit under your account with information from third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
Log information When you access KCA services, our servers automatically record information that your browser sends whenever you visit our website. These information include your web request, Internet Protocol address, browser type, browser language, the date and time of your request.
User communications When you post a message or other communications on our website, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Links KCA Website may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our customized content and advertising.
Choices for personal information
KCA only shares personal information with other companies or individuals outside of KCA in the following limited circumstances: We have your consent. We require opt-in consent for the sharing of any sensitive personal information. We provide such information to our Sponsors and partners or other trusted businesses or persons for the purpose of providing exclusive members services offered by our partners and sponsors. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to
a. satisfy any applicable law, regulation, legal process or enforceable governmental request,
b. enforce applicable Terms of Service, including investigation of potential violations thereof,
c. detect, prevent, or otherwise address fraud, security or technical issues, or
d. protect against imminent harm to the rights, property or safety of KCA, its users or the public as required or permitted by law.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to KCA Executive Members, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use KCA services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.
When we receive formal written complaints at this address, it is KCAs policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between KCA and an individual.